Terms of Service
These Terms govern your use of YBees (the "Service"). By connecting a YouTube channel or otherwise using YBees, you agree to them. If you don't agree, please don't use the Service. YBees is an independent tool and is not affiliated with, endorsed by, or sponsored by YouTube or Google — your use of YouTube itself remains governed by YouTube's own Terms of Service.
1. What YBees does
YBees connects to a YouTube channel you own or are authorized to manage, and provides analytics on live chat and comments: sentiment/stance classification, and bot and troll detection.
2. Your account and authorization
- You must own or have explicit authorization to manage any YouTube channel you connect.
- When you sign in with Google, you grant YBees specific, scoped permissions via Google's own consent screen — never your Google password. You can review or revoke these at any time from your Google Account permissions page.
3. Billing
- YBees uses a pay-per-use wallet: you top up a balance via Stripe, and usage (primarily AI classification calls) is deducted from it as it happens.
- Top-ups are processed by Stripe; we never see your card details.
- Wallet balances are non-refundable except where required by law. Unused balance has no cash value and cannot be withdrawn.
- If your balance reaches zero, paid features (like new AI classification) pause automatically until you top up — this never triggers additional charges without your action.
4. Acceptable use
You agree not to:
- Connect a channel you don't own or aren't authorized to manage.
- Attempt to circumvent rate limits, reverse-engineer the Service, or use it to violate YouTube's Terms of Service or Community Guidelines.
- Use the Service in any way that violates applicable law.
5. AI-based classification is not perfect
Toxicitys, stance classification, and content tags are generated by automated systems (including third-party language models) and can be wrong. They're intended as a decision aid, not a verdict.
6. Service availability
YBees depends on third-party services (YouTube Data API, Google OAuth, LLM providers, Stripe) that are outside our control. We don't guarantee uninterrupted availability and aren't responsible for outages or data gaps caused by those providers, including YouTube API quota limits.
7. Termination
You may stop using YBees and disconnect your channel(s) at any time. We may suspend or terminate access for violation of these Terms, abuse of the Service, or fraudulent billing activity. Any remaining wallet balance at termination is handled per Section 3.
8. Disclaimer & limitation of liability
The Service is provided "as is," without warranties of any kind. To the maximum extent permitted by law, YBees is not liable for indirect, incidental, or consequential damages arising from your use of the Service.
9. Changes to these Terms
We may update these Terms from time to time. Material changes will be reflected by updating the date at the top of this page. Continued use after a change means you accept the updated Terms.
10. Contact
Questions about these Terms: hello@ybees.ai